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Account deletion in accordance with General Data Protection Regulation (GDPR)

Issue

The user requests that its data be removed from the Mendix data centers. This is in accordance with Article 17 of the General Data Protection Regulation (GDPR).

Environment

  • Mendix account

Solution/Workaround

Per the account documentation, the user can click More Options for the logged-in account and select Delete this account.

All of the account information is then removed and deleted from Mendix’s servers. All the personal and identifiable information on your profile will be deleted when you delete all your accounts.

Internal information related

  • 193610, 193612
  • AIM-515

If the Mendix account of the user cannot be found for deletion, please reach the slack channel #id-services to request its deletion manually.

Additional information 

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