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Teamcenter Extension history is empty after upgrading from Mendix 10 to Mendix 11

Issue

After upgrading an application from Mendix Studio Pro 10 to Mendix Studio Pro 11, the Teamcenter Extension opens successfully and existing integrations are available. However, the History tab is empty and previously generated Teamcenter integration history records are no longer visible.

Environment

  • Teamcenter Extension v4.2.1 and newer
  • Teamcenter Connector v2606.0.0 and newer

Cause

The behavior depends on whether only the Mendix application was upgraded or whether the Teamcenter Extension/Connector was also upgraded.

The Mendix 10 Teamcenter Extension is based on C# extensibility and stores its history as journey files.

The Mendix 11 Teamcenter Extension included with Teamcenter Connector 2606.0.0 or newer is based on web extensibility and stores history differently.

So, there are two scenarios:

  • If the application is upgraded to Mendix 11 but the legacy Teamcenter Extension (Teamcenter Connector 2512 + Teamcenter Extension 4.2.1) remains unchanged, the existing history may still be available.

  • If the Teamcenter Connector is upgraded to version 2606.0.0 or newer, the legacy history is not migrated to the new web-extensibility-based Teamcenter service documents. As a result, history created in the C#-based Teamcenter Extension will not appear in the History tab of the new Teamcenter service documents. However, the original history should remain available in the legacy C#-based Teamcenter Extension, which can still be accessed through the Extensions menu.

Solution/Workaround

The appropriate action depends on whether the Teamcenter Extension/Connector was upgraded as part of the migration to Mendix 11. Determine which Teamcenter Extension version is being used and whether Teamcenter Connector 2606.0.0 or newer has been installed. Then follow the steps below to identify and recover any existing history information.

  1. If the history is no longer visible, check whether the legacy journey files still exist in the path: 
    resources\TeamcenterExtension\usr\Journeys

  2. If the journey files are present, they can still be opened by the legacy C#-based Teamcenter Extension (Teamcenter Connector 2512 + Teamcenter Extension 4.2.1)

  3. If the application was upgraded to Teamcenter Connector 2606.x.x, the legacy history is not available in the new extension UI.

  4. As a workaround, open the application in Mendix 10.x and Mendix 11.x side by side, review the history and integrations in the Mendix 10 version, and regenerate the required integrations in the Mendix 11 extension.

Internal information related

  • 291242
  • C07V9JC0NCE/p1793720183154569

Additional information

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