Introduction

A running app deployed on Mendix on Kubernetes Standalone, Docker, Cloud Foundry buildpack, and on-premises environments with License Keys requires a new Technical Contact and the previous Technical Contact is no longer available.

Environment

Applications hosted in Mendix on Kubernetes
Applications deployed with Docker
Applications deployed with Cloud Foundry buildpack
Applications hosted in On-Premises

Solution / Workaround

To change the Technical Contact, a Mendix Admin can follow these steps:

1. Navigate to the Apps with License Keys tab.
2. Click the edit icon next to the email address.
3. Select a new Technical Contact.

Outcome

Both the previous and new Technical Contacts receive a notification of this change. The newly selected Technical Contact will receive the relevant app’s License Keys from this point on.

Additional information

• Mendix documentation: 
  • Apps with License Keys
  • Mendix on Kubernetes
  • Cloud Foundry Buildpack (Deprecated)
  • Docker Buildpack
  • On-Premises