Error: You are not allowed to delete this Path while it has an active restriction. while deleting a path-based access restrictions in Mendix Cloud

Issue

When attempting to delete Path-Based Access Restrictions from the Environment Details in Mendix Portal, the following error message appears.

 You are not allowed to delete this Path while it has an active restriction.

This error occurs even when the paths in question are set to Allow all access and appear to have no active restrictions.

Environment

Applications hosted in Mendix Cloud

Cause

The system prevents deletion of path-based access restrictions when the application is running and has active path configurations, regardless of whether the paths are set to allow all access, deny all access, or a custom profile. The restriction needs to be fully disabled before the path can be deleted.

Solution/Workaround

To successfully delete an unused path-based access restriction, follow these steps:

1. Stop the application. Steps can be found in Environment Details
2. Set the path-based access restriction to N/A
3. Start the application. Steps can be found in Environment Details.
4. Delete the unused path-based access restrictions 

Additional information

Mendix documentation:

• Path-Based Access Restrictions 
• Environment Details