<-- Back

Gallery filter does not appear: Unable to get filter store. Check parent widget configuration.

Issue

When adding a filter to a gallery widget, the filter does not appear. The following error is displayed:

Unable to get filter store. Check parent widget configuration.

Environment

Data Widgets (all versions)

Cause

The issue occurs because the Filter attributes option in the gallery widget is set to Auto. In a gallery, the filter must always be set to Custom, and the attribute for filtering must be selected manually.

The Auto option is intended for Data Grid 2, where filters can be automatically configured for each column, as the system knows which attribute is used. In a gallery, this automatic behavior does not apply, causing the filter to fail to appear and triggering the error message.

Solution / Workaround

Steps to set the filter attribute manually in the gallery:

  1. Open the page containing the gallery widget.

  2. In the Properties pane of the gallery widget, find the Filter attributes option.

  3. Change the option from Auto to Custom.

  4. Add the attribute to be used for the filter.

Internal information related

  • 266022, 256544
  • CJZ85RLTA/p1755244981113369

Additional information

Not Applicable

Have more questions? Submit a request

0 Comments

Article is closed for comments.

To provide feedback, please open a ticket here. Don't forget to include the article's URL along with the feedback you would like to provide.