Issue

Newly created project roles are not visible or selectable when assigning them to team members in certain projects. The roles appear in Control Center but are missing in some project dropdown lists.

Environment

Applications hosted in any deployment type

Cause

The issue occurs because project roles are company-specific. If a project belongs to a different company than where the roles were created, those roles will not appear in the project’s dropdown list. This happens when apps are managed under a different company account in the Control Center.

Solution/Workaround

To resolve this issue, follow these steps:

1. Verify company ownership: ensure that both the roles and the apps are under the same company by checking the Control Center > Apps section. If the roles were created in a different company's Control Center, they will not be visible in the project.

2. Options to resolve:

   • If the project belongs to another company, request the Mendix Admin from that company to create and mimic the missing role.

   • Alternatively, request Mendix Support to transfer the app to the correct company. The request must include approval from a Mendix Admin of each of the companies.

Note: At this moment, only Mendix Support can transfer apps between companies. However, in the future, we plan to introduce a self-service option for this process.

For further assistance, reach out to Mendix Support.

Additional information 

• Mendix documentation: Centralized Project Roles