Issue

End users are frequently redirected to the homepage of an application. The logs show the following line occurring multiple times:

Killing old session for user <name> because new session is created.

Environment

Studio Pro (all versions)

Cause

The cause of this issue is that the Multiple Sessions per User setting is disabled in the application. When this setting is disabled, an existing session for a user is signed out when the user signs in somewhere else. This leads to frequent session terminations if users are signing in through different browsers or devices.

Solution/Workaround

To resolve this issue, the Multiple Sessions per User setting should be enabled:

1. Navigate to App Settings > Runtime > Multiple sessions per user.
2. Enable this setting to allow users to sign in multiple times through different clients without terminating existing sessions.

Additional information 

• Mendix documentation: Multiple Sessions per User