Issue

After importing a Jupiter Tessellation (JT) file in the Siemens 3D viewer module, the user tries to analyze the Product Manufacturing Information (PMI) tree information but the following error is raised:

Version number 4 does not match the expected version number 3. Error: Version number 4 does not match the expected version number 3.
at c (http://localhost:8081/widgets/com/mendix/viewer3d/web/shared/JTReader.min.js?638724525445495313:45:819816)
at t.getVersionNumber (http://localhost:8081/widgets/com/mendix/viewer3d/web/shared/JTReader.min.js?638724525445495313:45:683045)
at new n (http://localhost:8081/widgets/com/mendix/viewer3d/web/shared/JTReader.min.js?638724525445495313:60:585793)
at u (http://localhost:8081/widgets/com/mendix/viewer3d/web/shared/JTReader.min.js?638724525445495313:45:842096)
at c (http://localhost:8081/widgets/com/mendix/viewer3d/web/shared/JTReader.min.js?638724525445495313:45:842271)
at e._createElementAsync (http://localhost:8081/widgets/com/mendix/viewer3d/web/shared/JTReader.min.js?638724525445495313:45:840399)
at http://localhost:8081/widgets/com/mendix/viewer3d/web/shared/JTReader.min.js?638724525445495313:45:840237

Environment

3D Viewer version 5.1.0

Cause

The 3D Viewer relies on a third-party library, which previously had limited support for JT file versions, causing the issue. 3D Viewer will have its library updated.

Solution/Workaround

Please update the 3D Viewer module to a version newer than 5.1.0.

Additional information

• Mendix Marketplace - 3D Viewer
• 3D Viewer | Mendix Documentation